General Questions
Find answers to common questions about MAB Enterprises, our company, services, product availability, ordering process, and customer support.
Yes. We deliver our products across Kerala through our reliable logistics network. Delivery timelines may vary depending on your location, product availability, and order quantity.
Delivery timelines depend on product availability, order quantity, and destination. Most orders are dispatched within 24 hours after confirmation. Delivery charges are calculated based on the shipment size and location.
Yes. We can provide samples for selected products to help you evaluate quality before placing an order. Sample shipping charges will be borne by the customer.
No. We do not have any minimum order quantities that apply to most dealers. You can order any quantity depending on the product type and order specifications. Contact us for product-specific details.
Products & Services
Learn about our complete range of BROMAT building materials, product specifications and solutions for residential and commercial projects.
Our products are sourced from our own manufacturing facility in the UAE as well as trusted manufacturing partners in China, ensuring consistent quality and reliable supply.
Yes. Our products comply with relevant quality standards and are backed by ISI, BIS, and ISO certifications, depending on the specific product category.
Yes. Our products are designed and tested to withstand Kerala's humid, rainy, and tropical climate, ensuring long-lasting performance and durability in local weather conditions.
No. We currently supply high-quality building materials only. Installation services are not provided, but we can recommend suitable products for your project requirements.
Pricing and Payments Terms
Get information about product pricing, quotations, accepted payment methods, order confirmation, and payment terms for your purchases.
Yes. We offer attractive pricing for bulk orders and credit facilities for eligible dealers and regular customers. Please contact our sales team for customized offers.
Credit facilities and flexible payment options are not available for customers. You have to pay in full before the product is shipped.
We accept bank transfers, UPI payments, debit cards, and credit cards, providing convenient and secure payment options for all our customers.
Yes. Orders can be modified or cancelled before dispatch. Once the products have been shipped, additional charges may apply depending on the order status.
Warranty & Refunds
Understand our warranty coverage, product quality assurance, replacement policies, refund conditions, and procedures for eligible product claims.
Returns and exchanges are accepted only for products that arrive damaged or defective. Claims should be reported promptly with supporting photographs after delivery.
If your order arrives damaged or defective, please notify us immediately with photos. After verification, we will arrange a replacement as quickly as possible.
Yes. We provide a standard manufacturer warranty across our product range. Warranty terms and coverage may vary depending on the specific product purchased.
Yes. Return shipping charges are generally borne by the customer unless the return is due to a verified manufacturing defect or an incorrect product supplied by us.
